Privacy, in plain words
Last updated 9 October 2026. Audiee.ai is local-first, not fully offline. On your Mac, transcripts, notes, Knowledge and to-dos are files under ~/.audiee; on your iPhone, recordings and notes stay in the app's own storage. We don't hold them, can't read them, and don't want them. Transcription and summaries happen in the cloud: audio is streamed to a speech provider and comes back as text; the text goes to a language model for the summary. Nothing in that path is kept on our servers.
This policy applies to the Mac app, the iPhone app, audiee.ai and pages shared from Audiee.ai. In short:
- Your recordings, transcripts and notes live on your devices. Our servers see them only in transit, and keep nothing except what you explicitly share.
- We never train AI models on your content, and we send our providers only what each request needs — the audio being transcribed, the text being summarised.
- We don't sell or share personal data for advertising, run no ad trackers, and put no analytics SDKs in the apps.
- What travels between your iPhone and your Mac is encrypted end to end with a key only your devices hold.
- You can export everything and delete your account yourself, in the app, without asking us.
What leaves your device
- Audio, during capture — meeting, voice-note and dictation audio is streamed through Audiee.ai's gateway to our transcription providers, returned as text, and not retained by Audiee.ai's servers. Audiee.ai does not transcribe on the device.
- Transcript text and assistant requests — the transcript text needed for a summary, and what you type or say to the assistant, is processed by our language-model provider for that request. A screenshot you ask a question about, or save to Knowledge with Ctrl+S, is sent to a vision model as an image so it can be read; the full-resolution capture stays on your Mac.
- Text read off the meeting screen (Mac) — with Read screen on (the default; switch it off in the live window or Settings), Audiee.ai reads the text on the meeting window every few seconds on your Mac, using Apple's on-device text recognition. No screenshot is kept or uploaded; the recognised text is saved with the meeting on your Mac and goes to the language model with the transcript.
- What your iPhone sends to your Mac — meetings, voice notes, and articles, photos or files you share to Audiee.ai travel through a mailbox on our servers, encrypted on the phone with a key your Mac and iPhone exchange when you pair them (a six-digit code; our servers relay values that are useless without it). The to-do list the two devices keep in step travels the same way. We see the account, file names, sizes and times — not the contents — and the mailbox copy is deleted once the Mac has collected it, or after 30 days.
- Account basics — your email, a display name if your sign-in provider gives one, your subscription tier, when and from which kind of device (Mac, iPhone) your account was used, on which days, and which parts of Audiee.ai you have used (for example that you first shared a page on a given date — never what was in it). We keep this to run the service and to know who to help. Payments are handled by Stripe; we never see your card number.
- Operational logs — our gateway records request ids, timings, status codes, usage counts and errors so we can run the service and enforce plan limits. Logs never contain audio, transcript text or notes, and are kept for days, not months.
- Error reports (Mac) — when something fails (a recording that won't start or stops on its own, a summary, dictation, connecting Google, sending the notes), the app sends us what failed and the last few minutes of its own logs: the app and macOS versions and the error, never audio, transcripts, notes or chat. Meeting titles, names, addresses and your Mac user name are removed before anything leaves your Mac. At most five a day; kept 30 days. On by default; Settings → Your data → "Send error reports" turns it off.
What is stored only on your devices
Your knowledge base, meeting notes, transcripts and screen text once written, dictation history, the screenshots and pages saved to Knowledge (the image is read by a vision model on the way in — see above), and to-dos. None of it is stored on Audiee.ai's servers unless you share a page. Delete the app and the files are still yours; export is one click on the Mac. The trust page lists every service involved and what it sees.
Who processes it, and where
Speech recognition runs with providers in Singapore (meetings in English, Mandarin, Cantonese, Vietnamese, Thai, Indonesian, Malay or Filipino; and Chinese, mixed-language, Thai, Indonesian, Malay or Filipino dictation) and the United States (meetings in other languages, and English, Vietnamese or other dictation); summaries and assistant answers with a language-model provider through our gateway; our gateway, the encrypted mailbox and email delivery run on Cloudflare and Resend, and the welcome and opted-in lifecycle emails on Loops; accounts and sign-in on Supabase; payments on Stripe. Each provider receives only what a request needs and processes it under its API terms to deliver the result to you. Audiee.ai never uses your recordings, transcripts or notes to train models, and none of our speech providers trains on your audio: two rule it out in their terms, and for the third every request from our gateway and from current app versions carries its opt-out from model improvement. Using Audiee.ai means your audio and text may be processed in a country other than yours; the trust page names the providers and we will walk any evaluator through the routing code on request.
How AI is used
Audiee.ai's transcripts, summaries, action items and assistant answers are produced by AI, and the apps say so where they appear. Treat them as a draft to check, not a verbatim record: speech recognition and language models make mistakes, especially with names and numbers. Audiee.ai uses AI only to work on the content you give it; it makes no automated decisions about you that have legal or similarly significant effects, and nobody at Audiee.ai reads your meetings. We do not use your content to train models, and we do not sell or license it to anyone who would.
Recordings of other people
When you record a meeting, you — not Audiee.ai — decide what is captured. You are responsible for telling participants and getting any consent your local law requires before recording. Audiee.ai processes that audio on your behalf to produce a transcript and does not keep a copy on our servers. If someone recorded you with Audiee.ai and you have a question about that recording, the person who made it holds it; we can't see or delete what is on their devices.
Connected tools and Google user data
When you connect a tool (Slack, Notion, Airtable, Google Workspace and others) from your Mac, its access token is encrypted and stored so that Audiee.ai can act on your request; data from the tool is fetched on demand, shown to you, and kept only where you save it. Disconnecting Google Workspace deletes its tokens from your Mac; for the other tools there is no disconnect switch in the app yet — a stored token is deleted with your account, or on request to hello@audiee.ai, and revoking Audiee.ai's access at the tool itself makes it useless immediately. Each tool's own privacy policy governs what it does with your data.
Google Workspace (Calendar, Drive, Docs, Sheets) connects from your Mac with Audiee.ai's own OAuth client; Audiee.ai walks you through it. The sign-in runs on your Mac with the Google Workspace CLI bundled in the app. It asks for two things: your Google Calendar (to read your events and to create or change the ones you ask for), and the Drive, Docs and Sheets files that Audiee.ai created or uploaded for you or that you pick for it in Google's file picker — not the rest of your Drive. The OAuth tokens are stored encrypted on your Mac and never sent to Audiee.ai's servers; Google data is fetched on demand to answer your request, shown to you, and kept only where you save it (in Knowledge or your notes).
Audiee.ai's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and our servers never receive it. Disconnect at any time from Audiee.ai → Settings → Google Workspace, or revoke access at myaccount.google.com/permissions.
Sensitive data
Audiee.ai is a general note-taking tool. It is not designed for regulated health, financial or legal records, and we do not sign business-associate or similar agreements. If your meetings contain such material, you decide whether a cloud transcription service is appropriate for them; what you record stays under your control on your devices.
Security
Everything between your devices and our servers travels over TLS. The phone-to-Mac mailbox and the shared to-do list are encrypted end to end with a key only your devices hold. Connected-tool tokens are encrypted per account before they are stored. The sync key on your Mac lives in the login Keychain's protection; on your iPhone, in the Keychain (and iCloud Keychain, so a new phone keeps it). Shared pages use long random links that we store only as hashes, with an optional emailed code and attempt limits. No system is perfectly secure; if we learn of a breach affecting your data we will tell you without undue delay. Found a vulnerability? Email hello@audiee.ai with “Security” in the subject; we read and answer every report and won't take action against good-faith research.
How long we keep account data
Account records (email, tier, last-seen), shared-page metadata and connected-tool tokens are kept while you have an account. Delete your account in the app (Mac: Settings → Your data; iPhone: Account → Delete account) and your plan is cancelled, shared links stop working, anything waiting in the mailbox is removed and the sign-in itself is deleted — immediately, with backups rolling off within 30 days. Email requests to hello@audiee.ai are honoured within 30 days.
Children
Audiee.ai is not directed at children. You must be at least 16 (or the age of digital consent where you live, if higher) to create an account; we delete accounts we learn belong to anyone younger.
Emails from us
We email you about your account — sign-in codes, receipts, security notices, material changes to these pages — and send one welcome email when you create it. Setup tips and product news, a few a month, go only to people who tick the box for them when they sign in; every one carries an unsubscribe link, and unsubscribing takes you off that list. For those emails, Loops (our email service) receives your email address, account id, plan, language and which first steps you have taken (a first recording, a first summary, a first share) — never what your meetings or notes say. Deleting your account deletes your record there too. Shared-page emails are sent on behalf of the person sharing, with their address as the reply-to. When someone sends you the notes from a meeting, everything they chose to send (summary, decisions, action items, follow-ups, their own notes) is in the email itself — nothing from the meeting is put on a web page; one click in it stops meeting-notes emails to your address, from anyone.
Cookies and the website
audiee.ai sets no tracking cookies and runs no third-party analytics. Shared pages you open use one cookie to remember that you have access to that page. We don't respond to Do Not Track signals because there is no tracking to turn off.
Why we may process your data
Where the law asks for a basis (the GDPR, the UK GDPR), ours are: performing our contract with you — transcribing, summarising and syncing what you ask us to, running your account and billing; our legitimate interest in keeping the service secure, enforcing plan limits and preventing abuse; and your consent where you opt in to something, such as product emails, which you can withdraw at any time.
Your rights
Under Singapore's Personal Data Protection Act (and similar laws elsewhere, including the GDPR and the CCPA), you can ask us what personal data we hold about you, ask us to correct it, port it, or delete it, object to or restrict processing, and withdraw consent. Email hello@audiee.ai and we'll respond within 30 days, after confirming it is you asking. We never treat you differently for exercising these rights. You can also delete your account yourself in the app, and export everything from the Mac at any time.
If you are in the EU, UK or Switzerland, you may also complain to your data-protection authority; in Singapore, to the Personal Data Protection Commission. If you are in California: we do not sell your personal information or share it for cross-context behavioural advertising, and have not done so in the preceding 12 months; the rights above include your CCPA rights to know, delete, correct and not be discriminated against.
Changes
When this policy changes we update this page and its date; for material changes we also tell you in the app or by email before they take effect, and we keep earlier versions available on request.
Audiee.ai is operated from Singapore. Questions, requests and complaints: hello@audiee.ai.